Privacy Policy for On Cloud Nine

At On Cloud Nine, your privacy is important to me. This Privacy Policy outlines how I collect, use, disclose, and protect your personal information when you use my services, visit my website, or interact with me in any way.

1. Information I Collect

I may collect the following types of personal information:

  • Contact Information: Name, email address, phone number.

  • Child’s Information: Age, sleep habits, health history (as provided voluntarily).

  • Payment Information: If you purchase services, billing details may be collected via a third-party payment processor.

  • Usage Information: IP address, browser type, website usage data (if applicable).

2. How I Use Your Information

I use your information to:

  • Provide sleep consulting services and respond to inquiries.

  • Schedule appointments and deliver customized sleep plans.

  • Process payments (through secure third-party processors).

  • Send updates, newsletters, or relevant communications.

  • Improve my services and website experience.

3. Sharing of Information

I do not sell, rent, or trade your personal data. I may share your information with:

  • Service providers (e.g., payment processors, scheduling tools) under strict confidentiality agreements.

  • Legal authorities if required by law or to protect our legal rights.

4. Data Security

I implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your personal information.

  • Request deletion of your data.

  • Withdraw consent at any time.

To exercise your rights, please contact me at alissebarrie@oncloudninesleep.com.

6. Cookies and Tracking

My website may use cookies or similar technologies to enhance user experience. You can adjust your browser settings to refuse cookies.

7. Third-Party Links

My website may contain links to third-party sites. I’m not responsible for their privacy practices or content.

8. Children's Privacy

I collect information about children only with explicit parental consent and solely for the purpose of providing our sleep consulting services. I do not knowingly collect data directly from children under 13.

9. Changes to This Policy

I may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

On Cloud Nine
Email: alissebarrie@oncloudninesleep.com